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Contact Us
 

By Mail:


Physical Address
4390 Belle Oaks Drive
Suite 400
N. Charleston, SC 29405		 Mailing Address
P.O. Box 40489
Charleston, SC 29423

By Email

You can contact us using our secure email form.

Contact Us

By Phone:

Main Telephone Number
Local: 843.569.1759
Toll-Free: 1.800.741.6605

First Choice Phone Numbers
For prior authorizations, appeals, clinical questions, membership verifications, Case Management, Health Management programs or the Medical Director:

  • Medical Services: 888.559.1010
  • Medical Services Fax: 888.824.7788
  • TTY for hearing impaired: 888.765.9586

For membership verification, member complaints or requests to transfer members:

  • Member Services: 888.276.2020
  • Member Services Fax: 800.575.0419
  • TTY for hearing impaired: 888.765.9586

For Provider Services or Administration:

  • Toll Free: 800.741.6605
  • Charleston area: 843.569.1759
  • Fax: 843.569.0702
  • Claims: 800.575.0418

First Choice Kids Phone Numbers
For Medical Services, Member Services and Provider Services:

  • Toll Free: 866.299.9594
  • Claims: 800.575.0418