Contact First Choice
By mail:
Mailing Address
P.O. Box 40849
Charleston, SC 29423
By email:
You can contact us using our secure email form.
By phone:
Main telephone number
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Local: 843-569-1759
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Toll-Free: 1-800-741-6605
First Choice phone numbers
For prior authorizations, appeals, clinical questions, membership verifications, Case Management, Health Management programs or the Medical Director:
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Medical Services: 888-559-1010
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Medical Services Fax: 888-824-7788
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TTY for hearing impaired: 888-765-9586
For membership verification, member complaints or requests to transfer members:
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Member Services: 888-276-2020
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Member Services Fax: 800-575-0419
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TTY for hearing impaired: 888-765-9586
For Provider Services or Administration:
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Toll Free: 800-741-6605
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Charleston area: 843-569-1759
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Fax: 843-569-0702
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Claims: 800-575-0418