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Interpretation Services
 

Select Health of South Carolina is dedicated to providing culturally competent health care. To support this effort, we offer interpretation services at no cost for our First Choice members. LSA's INTERPRETALK® program provides a fast and easy way to communicate with our Limited English Proficiency (LEP) members. They have interpreters in more than 200 languages that are available 24 hours a day, seven days a week.

Please call Member Services at 1.888.276.2020 to access this free service. After hours, please contact the 24-hour Nurse Help Line at 1.800.304.5436 to connect to an interpreter.

Can We Talk? We offer interpretation services at no cost for our First Choice members.

Be prepared to:

  • Provide the member's name
  • Provide the Medicaid or First Choice ID number
  • Tell the member's preferred language
  • Ask for a medical interpreter

After you provide this information to our Member Services department or the Nurse Help Line, you will be connected to an interpreter. As always, please explain the objective of the call to the interpreter. Then proceed by speaking to the member in the first person.

For more information about interpretation services, please contact CLAS Coordinator Jill Lemay.

Resources
NCQA Excellent Accreditation  NCQA Multicultural Healthcare Distinction