• First Choice
• First Choice Miembro
• Provider
• Pharmacy

Contact Us

By Mail:

By Email

You can contact us using our secure email form.

By Phone:

Main Telephone Number
Local: 843.569.1759
Toll-Free: 1.800.741.6605

First Choice Phone Numbers
For prior authorizations, appeals, clinical questions, membership verifications, Case Management, Health Management programs or the Medical Director:

• Medical Services: 888.559.1010
• Medical Services Fax: 888.824.7788
• TTY for hearing impaired: 888.765.9586

For membership verification, member complaints or requests to transfer members:

• Member Services: 888.276.2020
• Member Services Fax: 800.575.0419
• TTY for hearing impaired: 888.765.9586

For Provider Services or Administration:

• Toll Free: 800.741.6605
• Charleston area: 843.569.1759
• Fax: 843.569.0702
• Claims: 800.575.0418