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Nurse Call Line

First Choice members have access to a 24-hour nurse advice call line. The Nurse Call Line is a toll-free service you can call anytime at 1-800-304-5436.

The nurse will:

  • Listen to your symptoms (signs) and help you make a good health care decision
  • Help you decide if you should call your doctor or go to the hospital
  • Give you tips on how you can care for yourself at home
  • Call you back to see how you are feeling

You can also email our nurses for general information about a health care topic. They will call you back within 24 hours. If you have a specific health-related question, please call the Nurse Call Line at 1-800-304-5436.

The Nurse Call Line does not replace your doctor. Instead, the nurse helps you choose the right kind of care from the right place.

If you think you have an emergency, call 911 or local emergency services first.

The Nurse Call Line is fast. The faster you call, the faster you can feel better. You can call any time, day or night.

Next time you are sick, hurt or in need of advice about your health care needs, call the Nurse Call Line toll-free at 1-800-304-5436.